DTEN – How to Force a Factory Reset on DTEN Mate
Overview This article provides instructions on how to perform a forced factory reset when the DTEN Mate device is unresponsive. Supporting Products DTEN Mate (WiFi & PoE) Solution: How to Perform a…
DTEN GO and MATE Factory Reset
About Factory Reset A factory reset can be performed on both DTEN Go and DTEN Mate at the same time or just the DTEN Mate alone. If you reset the DTEN Go,…
How to Factory Reset DTEN Mate
Overview This document outlines the procedures for factory resetting the DTEN Mate device. You may select the method based on your specific requirements. How to Factory Reset DTEN Mate? Method 1: The…
DTEN GO with Mate, Mate (PoE) (ZR), DTEN Mate (WiFi) Release 1.13.5 – May 14, 2024
Version 1.13.5 Update Requirements Available on DTEN Orbit portal, then on Zoom portal approximately 5-7 days later. The DTEN Go should be powered on and connected to a stable and open or…
DTEN GO with DTEN Mate – Zoom Room App v5.11.0 Critical Camera Issues
Overview IMPORTANT! Please be advised and take immediate action (as recommended further below): It has been determined that the new Zoom Room App version 5.11.0 update, released by Zoom on June 26,…
DTEN GO with Mate, Mate (PoE) (ZR), DTEN Mate (WiFi) Release 1.13.0 – December 18, 2023
Version 1.13.0 Update Requirements Available on DTEN Orbit portal, then on Zoom portal approximately 5-7 days later The DTEN Go should be powered on and connected to a stable and open or…
DTEN GO with Mate, Mate (PoE) (ZR), DTEN Mate (WiFi) Release 1.13.6 – July 23, 2024
Version 1.13.6 Update Requirements Available on DTEN Orbit portal, then on Zoom portal approximately 5-7 days later. The DTEN Go should be powered on and connected to a stable and open or…