DTEN – How to Force a Factory Reset on DTEN Mate
Overview This article provides instructions on how to perform a forced factory reset when the DTEN Mate device is unresponsive. Supporting Products DTEN Mate (WiFi & PoE) Solution: How to Perform a…
How to Factory Reset DTEN Mate
Overview This document outlines the procedures for factory resetting the DTEN Mate device. You may select the method based on your specific requirements. How to Factory Reset DTEN Mate? Method 1: The…
DTEN Bar with Mate Pairing and Configuration
Overview DTEN solution enables seamless pairing and remote control between Mate and Bar, enhancing the meeting experience for Zoom and Teams. Users can easily integrate and control the Bar through Mate, improving…
DTEN GO with Mate, Mate (PoE) (ZR), DTEN Mate (WiFi) Release 1.13.5 – May 14, 2024
Version 1.13.5 Update Requirements Available on DTEN Orbit portal, then on Zoom portal approximately 5-7 days later. The DTEN Go should be powered on and connected to a stable and open or…
DTEN Bar and Mate First-time User Experience Out-of-Box Experience
Overview The new Out of Box Experience (OOBE) for DTEN Bar and Mate offers significant improvements over the previous version, enhancing user experience. This new OOBE addresses key customer feedback, making the…
DTEN GO with Mate, Mate (PoE) (ZR), DTEN Mate (WiFi) Release 1.13.0 – December 18, 2023
Version 1.13.0 Update Requirements Available on DTEN Orbit portal, then on Zoom portal approximately 5-7 days later The DTEN Go should be powered on and connected to a stable and open or…
DTEN GO with Mate, Mate (PoE) (ZR), DTEN Mate (WiFi) Release 1.13.6 – July 23, 2024
Version 1.13.6 Update Requirements Available on DTEN Orbit portal, then on Zoom portal approximately 5-7 days later. The DTEN Go should be powered on and connected to a stable and open or…