Video Conferencing Solutions
Access DTEN’s one-stop-shop for all your video conferencing solutions and collaboration needs.
![03_DTEN_AsaService_Benefits_02](https://www.dten.dev/wp-content/uploads/2022/06/03_DTEN_AsaService_Benefits_02.png)
Predictable, Low Costs
Deploy your DTEN rooms and workspace solutions without the large initial investment, saving budget for other IT projects.
![DTEN_Industries_Products_03](https://www.dten.dev/wp-content/uploads/2022/06/DTEN_Industries_Products_03.png)
Make Each Room Meeting Ready
As IT video enables more meeting rooms and new workspaces, they need scalable, affordable solutions with easy deployment and remote management.
![DTEN_Industries_Products_03](https://www.dten.dev/wp-content/uploads/2022/06/DTEN_Industries_Products_03.png)
DTEN as a Service
Enjoy a scalable, easy to deploy world-class communications and collaboration experience with a range of subscription options, available with DTEN as a Service.
![03_DTEN_AsaService_Features_01](https://www.dten.dev/wp-content/uploads/2022/06/03_DTEN_AsaService_Features_01.png)
Worry-free IT
Each plan includes DTEN Orbit services platform for maximum deployment and management flexibility, coupled with enhanced customer support and extended warranty.
![03_DTEN_AsaService_Features_02](https://www.dten.dev/wp-content/uploads/2022/06/03_DTEN_AsaService_Features_02.png)
Easy Procurement
DTEN video conferencing devices combined with supporting services you need in a single invoice for easy procurement and OpEx revenue recognition.
![03_DTEN_AsaService_Features_02](https://www.dten.dev/wp-content/uploads/2022/06/03_DTEN_AsaService_Features_02.png)
![03_DTEN_AsaService_Features_03](https://www.dten.dev/wp-content/uploads/2022/06/03_DTEN_AsaService_Features_03.png)
Simple Technology Upgrades
Upgrade your DTEN device as frequently as every three years to stay current with the latest collaboration technology from DTEN.
As Simple as 1 - 2 - 3
- 1Select Your DTEN Solution
- 2Select Your Service Plan
- 3Select Your Subscription Term
Plans
1 Yr Good Deal
Explore DTEN Solutions
Worry-free IT
Experience Easy Solution Management
No Long-term Commitment
Op-ex Purchase
2 Yr Most Flexible
Explore DTEN Solutions
Worry-free IT
Experience Easy Solution Management
No Long-term Commitment
Op-ex Purchase
Annual Billing for Financial Flexibility
Extended Warranty
3 Yr Best Value
Explore DTEN Solutions
Worry-free IT
Experience Easy Solution Management
No Long-term Commitment
Op-ex Purchase
Annual Billing for Financial Flexibility
Extended Warranty
Solution Ownership
Eligible for Solutions Upgrade Program
Lowest Total Cost of Ownership
Orbit Service & Support Plans
BasicIncluded FREE with ALL DTEN Services* |
Plus |
Pro¹ |
|
---|---|---|---|
Plans | FREE | Paid | Paid |
Device Manufacturer Warranty | ![]() |
![]() |
![]() |
Remote Device Update and System Status Monitoring | ![]() |
![]() |
![]() |
Remote Device Repair and Management | Unlimited Features | ![]() |
![]() |
Extended Warranty for the Term of the Subscription | - | ![]() |
![]() |
Advance Parts Replacement¹ | - | ![]() |
![]() |
Product Trainings | Recorded | Recorded | Live DTEN Instructor-led |
Support Hours | During Standard Business Hours | During Standard Business Hours | 24/5 |
Support Reponse Time | 24 Hrs | 24 Hrs | 6 Hrs |
Support Channel(s) | Email / Chat | ||
Customer Success Manager | - | - | Pool |
Regular Service Check-in | - | - | Monthly |
Executive Business Reviews | - | - | Remote |
Personalized service plans available for large deployments 1 Currently available in only to US and select EU customers * Plus the remainder of the limited warranty period