DTEN GO and MATE Factory Reset
About Factory Reset A factory reset can be performed on both DTEN Go and DTEN Mate at the same time or just the DTEN Mate alone. If you reset the DTEN Go,…
DTEN Bar with Mate Pairing and Configuration
Overview DTEN solution enables seamless pairing and remote control between Mate and Bar, enhancing the meeting experience for Zoom and Teams. Users can easily integrate and control the Bar through Mate, improving…
DTEN GO with Mate, Mate (PoE) (ZR), DTEN Mate (WiFi) Release 1.13.5 – May 14, 2024
Version 1.13.5 Update Requirements Available on DTEN Orbit portal, then on Zoom portal approximately 5-7 days later. The DTEN Go should be powered on and connected to a stable and open or…
DTEN Bar and Mate First-time User Experience Out-of-Box Experience
Overview The new Out of Box Experience (OOBE) for DTEN Bar and Mate offers significant improvements over the previous version, enhancing user experience. This new OOBE addresses key customer feedback, making the…
DTEN GO with DTEN Mate – Zoom Room App v5.11.0 Critical Camera Issues
Overview IMPORTANT! Please be advised and take immediate action (as recommended further below): It has been determined that the new Zoom Room App version 5.11.0 update, released by Zoom on June 26,…
DTEN GO with Mate, Mate (PoE) (ZR), DTEN Mate (WiFi) Release 1.13.0 – December 18, 2023
Version 1.13.0 Update Requirements Available on DTEN Orbit portal, then on Zoom portal approximately 5-7 days later The DTEN Go should be powered on and connected to a stable and open or…
DTEN GO with Mate, Mate (PoE) (ZR), DTEN Mate (WiFi) Release 1.13.6 – July 23, 2024
Version 1.13.6 Update Requirements Available on DTEN Orbit portal, then on Zoom portal approximately 5-7 days later. The DTEN Go should be powered on and connected to a stable and open or…