DTEN Orbit FAQ
OVERVIEW Below are some commonly asked questions about the DTEN Orbit portal. If you are new to Orbit, the answers to our FAQ may help. Is Orbit pro license associated with the…
DTEN GO with DTEN Mate – Zoom Room App v5.11.0 Critical Camera Issues
Overview IMPORTANT! Please be advised and take immediate action (as recommended further below): It has been determined that the new Zoom Room App version 5.11.0 update, released by Zoom on June 26,…
DTEN D7X Android with Mate Pairing and Configuration
DTEN D7X Android with Mate Pairing and Configuration Overview DTEN solution enables seamless pairing and remote control between Mate and D7X Android, enhancing the meeting experience for Zoom and Teams. Users can…
DTEN D7X Windows Edition & D7X Dual Windows – 3.8.5 – October 21, 2024
DTEN D7X should be powered on and connected to a stable and open or Zoom-whitelisted network without a firewall (ethernet preferred). For information, click here Available on DTEN Orbit portal, then on…
How to Lock the Dashboard on DTEN D7X (Windows) and D7 Series 2
Overview The Lock Dashboard is a security feature engineered to safeguard device configurations from unauthorized changes, ensuring stable and reliable performance. Once optimized by an administrator, device settings can sometimes be altered…
DTEN InclusiZone for Video on D7X Windows
Overview InclusiZone for video (aka Video Boundary) is designed to resolve the problem of capturing people who walk by a glass-walled room during a meeting. When meetings are held in such rooms,…
Zoom for Home – DTEN ME 27” Release 1.9.2 – October 18, 2021
Available on DTEN Orbit portal, then on Zoom portal after 4-7 days DTEN ME should be powered on and connected to a stable or open Zoom whitelisted network without a firewall (ethernet…
DTEN ONboard Release 0.5.1 – August 3, 2022
Version Update Requirements Available on Zoom and DTEN Orbit Portals DTEN ONboard is powered on and connected to a stable network without a firewall (ethernet preferred). For more information, click here Once…
DTEN D7X Android MTRA – 1.2.7 – April 24, 2023
Update Requirements _____________________________________________________________________________________ Available on Teams Admin Portal and the DTEN Orbit portal DTEN D7X should be powered on and connected to a stable and open network without a firewall (ethernet preferred).…
D7X 27 Release 2.0.14–(December 8, 2025)
New N/A Pilot Program N/A Modified N/A Resolved N/A Known Issue D7X 27 will restart once connected to a laptop through the USB-C port during a meeting if your Zoom Account is…