DTEN D7X Android ZR/MTRA (D7X 55 Android & D7X 75 Android & ONboard) – 1.6.6 – October 24, 2024

How to Update

• Release sequence:
  • Immediately At GA: Available on Teams Admin Center.
  • 2-3 Business Days After GA : Available on Orbit.
  • 7-10 Business Days After GA: Available through Zoom Device Management and OOBE update for un-deployed devices.
• The DTEN device(s) should be powered on and connected to a stable and open or Zoom whitelisted network without a firewall (ethernet preferred). For information, click here
• The update will not start if the device is engaged in a meeting or calendar event
• The update takes approximately 30-45 minutes and will automatically restart
• Do not disconnect or power off during the update

New

• N/A

Modified

• N/A

Resolved

• In the Admin Device Setting, the ‘Change Service Provider’ title is corrected to ‘Debug.’

Known Issue

• “No Signal” After Waking Up: Occasionally, the device may show “No Signal” after waking up from deep hibernation. This issue will be resolved in a future release.
  Quick Fix: Press the reboot button on the OPS.
• Audio Issues in Teams Meetings: Rarely, you may experience intermittent sound, unstable volume, or echo during Teams Room meetings. The issue should resolve itself.
• Writing Issues on Whiteboard: You might notice uneven strokes or lagging responses while writing on the lower part of the MTRA Whiteboard. This issue will be resolved in a future release.
• MacBook Screen Sharing Issue: MacBook users may see a black screen when sharing via Type-C cable in a Zoom Room meeting, especially if the MacBook goes to sleep.
  Quick Fix: Update your MacBook to the latest version.

Zoom Rooms Version: 6.1.5.5274

MTRA Version: 1007