DTEN D7X Android ZR/MTRA (D7X 55 Android & D7X 75 Android & ONboard) – 1.5.8 – July 10, 2024

How to Update

• Release sequence:
  • Immediately At GA: Available on Teams Admin Center.
  • 2-3 Business Days After GA : Available on Orbit.
  • 7-10 Business Days After GA: Available through Zoom Device Management and OOBE update for un-deployed devices.
• The DTEN device(s) should be powered on and connected to a stable and open or Zoom whitelisted network without a firewall (ethernet preferred). For information, click here
• The update will not start if the device is engaged in a meeting or calendar event
• The update takes approximately 30-45 minutes and will automatically restart
• Do not disconnect or power off during the update

New

• N/A

Modified

• N?A

Resolved

• Minor bugs fixes
• Optimization for DTEN systems compatibility with different versions of Mate.

Known Issue

• Devices may experience a loss of touch functionality after an OTA update on a rare occasion. Please contact the DTEN Support Team to resolve the issue if it happens.
• In a Teams Room Meeting, users may experience some audio issues (intermittent sound, unstable volume, and echo) on rare occasions. It will be automatically resolved.
• Users may encounter some poor writing experiences (uneven strokes, delayed or lagging response, or smoothness and accuracy-related writing issues) on the lower area of the board in the MTRA Whiteboard.
• Users may see a flash green line on the top of the screen when entering a meeting on MTRA. It will be automatically resolved after a few seconds.
• MacBook users may encounter a black screen issue when sharing a screen via Type-C cable in a Zoom Room meeting, especially when the MacBook goes into sleep mode.
  • Workaround: Upgrading the MacBook to the latest version will resolve the issue.
• AMD laptop users may rarely encounter noise and device reboot issues on D7X Android when screen sharing in a Teams meeting. The device may emit a buzzing sound for about three seconds, then reboot itself when the screen-sharing session ends.
• ONboard users will see a non-functional Smart Connect floating action button on the screen, which should not be there since ONboard does not support Smart Connect.

Zoom Rooms Version: 5.17.0.4245

MTRA Version: 1449/1.0.96.2024032804