DTEN D7 55″ v2 and 75” – 2.11.5 – July 15, 2024

• Available on DTEN Orbit portal, then on Zoom portal approximately 5-7 days later
• DTEN D7 55″ v2 and 75” should be powered on and connected to a stable and open or Zoom whitelisted network without a firewall (ethernet preferred). For information, click here

• Available on DTEN Orbit portal, then on Zoom portal approximately 5-7 days later
• The update will not start if the device is engaged in a meeting or calendar event.
• The update takes approximately 30-45 minutes; DTEN D7 will automatically restart.
• Do not disconnect or power off during the update.

New

• N/A

Modified

• Optimize the issue of being unable to turn off the screen in the dashboard during a busy state.

Resolved

• Resolved the issue where, after upgrading to version 2.11.0, the device remained on the dashboard interface in the morning when arriving at the office despite turning off the power-saving switch. Manual switching to the Zoom Room main interface is no longer required.
• Resolved the issue of inconsistency in the firmware version display. The firmware version now correctly appears as 2.11.0 in both Zoom Settings and the menu-help page.
• Resolved the issue where the device prompted the error message “C:\DTEN\DTENserver\TouchHolk.dll during operation.
• Resolved the issue where certain devices in the same office and on the same network would go offline in batches, while others remained online. All devices now maintain a consistent online status.
• Minor bug fixes.

Known Issue

• N/A