DTEN Bar Release 1.3.1 (ZR/MTRA) – October 24, 2024

Version 1.3.1 Update Requirements

• Release sequence:
  • Immediately at GA: Available on Teams Admin Center.
  • 2-3 Business Days After GA: Available on Orbit.
  • 7-10 Business Days After GA: Available through Zoom Device Management and OOBE update for un-deployed devices.
• The DTEN device(s) should be powered on and connected to a stable and open or Zoom whitelisted network without a firewall (ethernet preferred). For information, click here
• The update will not start if the device is engaged in a meeting or calendar event
• The update takes approximately 30-45 minutes and will automatically restart
  • Do not disconnect or power off during the update

New Feature

• N/A

Modified

• N/A

Resolved

• Minor bugs fixes
• [Teams] In the Admin Device Setting, the ‘Change Service Provider’ title is corrected to ‘Debug.’
• Resolved the RTC issue that causes the device to be stuck at the DTEN logo when a new system starts or after selecting the time zone in the OOBE process.

Known Issues

• Zoom Security Timeout: If the DTEN Mate and DTEN Bar aren’t connected within 10 minutes, the Bar will disconnect. You’ll see a prompt on the Mate to reboot the Bar manually.
• Type-C Cable Unplugging Issue: Unplugging the Type-C cable in BYOD mode might cause the device to reboot.
• DTEN Mate and Bar Disconnection: Try rebooting either device if the Mate and Bar become disconnected.
  Quick Fix: Restart the Bar or Mate.

Zoom Rooms Version: 6.1.5.5274

MTRA Version: 1449/1.0.96.2024080804

* Content is subject to change without notice