DTEN GO with Mate Release 1.3.2 – August 26, 2021

Version 1.3.2 Update Requirements

• Available on DTEN Orbit portal, then on Zoom portal approximately 5-7 days later
• DTEN D7 should be powered on and connected to a stable and open or Zoom whitelisted network without a firewall (ethernet preferred). For information, click here
• The update will not start if the device is engaged in a meeting or calendar event
• The update takes approximately 30-45 minutes; DTEN D7 will automatically restart
  • Do not disconnect or power off during the update

New Feature

• Ability to support dual-screen mode

Modified

• N/A

Resolved

• Other minor bug fixes

Known Issues

• It may take up to 30 seconds for GO to display the correct Mate version after boot up. If you see a version mismatch, please wait, and it will resolve
• There may be a delay in QR code scanning. Try adjusting the brightness in the DTEN Mate settings or tilting the DTEN Mate screen so it faces the DTEN GO camera at an angle
• The DTEN Smart Connect button may be inaccessible. Try unplugging and replugging the USB-C cable. This will be fixed in the next release.
• After the update is completed, the screen display size may be restored to 100%, which may be different from the one set before the update. This will be fixed in the next release.

Additional Notes

• Zoom Rooms version: 5.7.0