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FAQs

D7 Legacy Updated Jul 09, 2026 Article KB-1003
  • Q: What or Who is DTEN? A: DTEN designs turnkey solutions to simplify collaboration for next-generation workplaces.
  • Q: How does DTEN Share technology work? A: DTEN technology works with a dedicated Wi-Fi network built into its interface and hardware. This allows for an immediate, secure internet connection void of complex set-up procedures.
  • Q: How many dongles can connect to the display simultaneously? A: One dongle can be used to share content onto the display. However, up to seven additional dongles can be connected simultaneously on standby.
  • Q: How many touchpoints do you support on the display? A: Currently, DTEN provides 10-touchpoint integration.
  • Q: Do I need any training to use DTEN software? A: DTEN’s operating system is designed to have an easy-to-use user interface and is highly intuitive. There is a zero learning curve.
  • Q: Do you support video conferencing or other collaboration software? A: Yes, we are technology agnostic and can offer complete support for all collaboration software through our optional PC module.
  • Q: Which operating system does the display run on? A: Currently all our displays run on a highly customized Android system.DTEN also provides support for an optional PC module running on Microsoft Windows.
  • Q: Where can I download the latest software forDTEN? A: There is no driver required for DTEN. We provide free, automatic updates for the displays.
  • Q: Are any wires required for the display? A: Only a power cable is required for the display. A mobile stand can be implemented for more mobility.
  • Q: What type of glass are the displays made of? A: We use Samsung Grade A and LG glasses for DTEN products.
  • Q: Where do you ship your units from? A: Our warehouse is located in California, and our distributors are located globally.
  • Q: Do you have any safety certifications for your product? A: Yes, we have CE, FCC, and cTUVus certifications. We are FCC Class B, which is good for both residential and office spaces and also have our products declared under RoHS.
  • Q: What are the resolutions of the displays? A: The 55″ and 70″ offers 1080P resolution, and the 84″ offers 4K resolution.
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