‹ Back to D7X 55 / 75 / Dual 75

DTEN D7X Android – How to Perform a Forced Factory Reset

Overview

Your DTEN D7X Android device is unresponsive or experiencing system malfunctions. This article will provide instructions on how to perform a forced factory reset to the DTEN D7X Android device.

Supporting Products

  • DTEN D7X Android Edition

Solution:

How to Perform a Forced Factory Reset:

  1. Connect the Power Cord: Ensure the power cord is securely connected to the device.
  2. Press and Hold the Factory Reset Button: Locate the Factory Reset button on the device’s OPS and press and hold it for more than 10 seconds.
  1. Wait for the Device to Reboot: The device will automatically restart and begin the factory reset process.

Important Notes:

  • Data Loss: A forced factory reset will erase all data on your device, including settings, apps, and user data. Please back up any important data before proceeding.
  • Reset Time: The reset process may take several minutes. Please be patient.
  • Post-Reset Configuration: After the reset, you will need to reconfigure your device, including connecting to Wi-Fi and setting up your accounts.

If you encounter any problems during the forced factory reset process, please contact DTEN support team [How to contact DTEN Support] for further assistance.

Still need help?
Open an Orbit ticket — your device details are filled in for you.
Contact Support