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How to factory reset DTEN ME?

Overview

There are different ways you can perform a factory reset on the DTEN ME and DTEN ME Pro devices, as below:

  • On the device
  • In the Orbit Portal (Pro, Plus, Premium license only)

Prerequisites:

  • Minimum DTEN ME or DTEN ME Pro firmware version requirement is v1.5.4 or higher

On the device

  1. While in Monitor Mode, swipe right to left on the touch screen with three fingers to access the Dashboard menu
  2. Press Factory Reset to begin the factory reset
  3. To stop the factory reset, press the Cancel button
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In the Orbit Portal (Pro, Plus, Premium license only)

  • Refer to the documentation Here

If you have additional questions or need to contact DTEN Support, please refer to this DTEN Knowledge Base article for more details: HERE.

Still need help?
Open an Orbit ticket — your device details are filled in for you.
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