{"id":22983,"date":"2022-04-19T18:24:41","date_gmt":"2022-04-19T18:24:41","guid":{"rendered":"https:\/\/www.dten.dev\/blog\/discover-dten-orbit-the-ultimate-customer-experience-platform-2\/"},"modified":"2023-02-15T06:13:34","modified_gmt":"2023-02-15T06:13:34","slug":"discover-dten-orbit-the-ultimate-customer-experience-platform-2","status":"publish","type":"post","link":"https:\/\/www.dten.dev\/zh-hans\/news-zh-hans\/discover-dten-orbit-the-ultimate-customer-experience-platform-2\/","title":{"rendered":"Discover DTEN Orbit – the Ultimate Customer Experience Platform"},"content":{"rendered":"\n

We\u2019re excited to announce the release of DTEN Orbit<\/a><\/strong>, the Ultimate Customer Experience Platform.<\/p>\n\n

If you have purchased a new DTEN device in the last few months, you\u2019ve probably already encountered the device management aspect of DTEN Orbit- that\u2019s just one small piece of what this brand new platform can do!<\/strong><\/p>\n\n

What is DTEN Orbit?<\/strong><\/h2>\n\n

DTEN Orbit<\/a> is your central dashboard for managing devices, users, and virtually every dimension of the DTEN user experience.<\/p>\n\n

<\/p>\n\n

\"\"<\/figure>\n

<\/p>\n\n

Through Orbit, you\u2019ll get access to:<\/p>\n\n

  • Worry-free IT Support & Services<\/strong><\/li>
  • Advanced Product Replacement Warranty<\/strong><\/li>
  • Enhanced Customer Support<\/strong><\/li><\/ul>\n

    Worry-free IT Support & Services<\/h2>\n\n

    Whether you manage a fleet of DTEN devices or a single DTEN ME in your home office, take command with powerful device monitoring and remote management tools.<\/p>\n\n

    <\/p>\n\n

    \"\"<\/figure>\n

    <\/p>\n\n

    • Remote Device & User Management<\/strong><\/li>
    • Remote Diagnosis & Repair<\/strong><\/li>
    • Device Status & Health Monitoring<\/strong><\/li>
    • Remote Firmware Updates<\/strong><\/li><\/ul>\n

      Advanced Product Replacement Warranty<\/h2><\/strong><\/p>\n\n

      When you purchase a DTEN Orbit plan, you\u2019ll be able to extend your warranty with comprehensive device coverage through the length of the service plan.<\/p>\n\n

      <\/p>\n\n

      \"\"<\/figure>\n

      <\/p>\n\n

      With advance parts and product replacement, we\u2019ll make sure that you\u2019re meeting at peak performance with minimal downtime in the case of required maintenance or repair.<\/p>\n\n

      • Extended Warranty for Length of Service Plan<\/strong><\/li>
      • Advance Parts & Product Replacement<\/strong><\/li><\/ul>\n

        Enhanced Customer Support<\/h2><\/strong><\/p>\n\n

        Get up to 24\/7 access to DTEN\u2019s knowledgeable solutions experts with live or pre-recorded product trainings and personalized service options available.<\/p>\n\n

        <\/p>\n\n

        \"\"<\/figure>\n
        • Live Customer Support<\/strong><\/li>
        • Instructor-led Product Trainings<\/strong><\/li>
        • Personalized Service Options Available<\/strong><\/li><\/ul>\n

          <\/p>\n\n

          A Platform Built for Growth<\/h2>\n\n

          And best of all, Orbit is designed to evolve over time as we release new features and enhancements to our products and the DTEN user experience.<\/p>\n","protected":false},"excerpt":{"rendered":"

          DTEN Orbit is your central dashboard for managing devices, users, and virtually every dimension of the DTEN user experience.<\/p>\n","protected":false},"author":8,"featured_media":21538,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","_genesis_block_theme_hide_title":false,"footnotes":""},"categories":[281],"tags":[283],"class_list":{"0":"post-22983","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","6":"hentry","7":"category-news-zh-hans","8":"tag-enterprise-it-zh-hans","10":"with-featured-image"},"acf":[],"_links":{"self":[{"href":"https:\/\/www.dten.dev\/zh-hans\/wp-json\/wp\/v2\/posts\/22983","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.dten.dev\/zh-hans\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.dten.dev\/zh-hans\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.dten.dev\/zh-hans\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.dten.dev\/zh-hans\/wp-json\/wp\/v2\/comments?post=22983"}],"version-history":[{"count":0,"href":"https:\/\/www.dten.dev\/zh-hans\/wp-json\/wp\/v2\/posts\/22983\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.dten.dev\/zh-hans\/wp-json\/wp\/v2\/media\/21538"}],"wp:attachment":[{"href":"https:\/\/www.dten.dev\/zh-hans\/wp-json\/wp\/v2\/media?parent=22983"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.dten.dev\/zh-hans\/wp-json\/wp\/v2\/categories?post=22983"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.dten.dev\/zh-hans\/wp-json\/wp\/v2\/tags?post=22983"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}