{"id":33790,"date":"2026-05-28T11:58:25","date_gmt":"2026-05-28T11:58:25","guid":{"rendered":"https:\/\/www.dten.dev\/help\/articles\/zoom-for-home-dten-me-me-pro-27-release-1-17-0-july-24-2023\/"},"modified":"2026-10-28T03:48:35","modified_gmt":"2026-10-28T03:48:35","slug":"zoom-for-home-dten-me-me-pro-27-release-1-17-0-july-24-2023","status":"publish","type":"kb_article","link":"https:\/\/www.dten.dev\/zh-hans\/help\/articles\/zoom-for-home-dten-me-me-pro-27-release-1-17-0-july-24-2023\/","title":{"rendered":"Zoom for Home &#8211; DTEN ME, ME Pro 27\u201d Release 1.17.0 &#8211; July 24, 2023"},"content":{"rendered":"\n<ul class=\"wp-block-list\">\n<li>Available on DTEN Orbit portal, then on Zoom portal after 4-7 days<\/li>\n\n\n\n<li>DTEN ME should be powered on and connected to a stable or open Zoom whitelisted network without a firewall (ethernet preferred). For more information, <a href=\"https:\/\/support.zoom.us\/hc\/en-us\/articles\/201362683-Network-Firewall-or-Proxy-Server-Settings-for-Zoom\">click here<\/a><\/li>\n\n\n\n<li>Once started, the update will take approximately 30-45 minutes; DTEN ME will automatically restart. Note that the device will only update if it is not in a meeting or calendar event.<\/li>\n\n\n\n<li>Do not disconnect or power off during the update<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">New<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>InclusiZone for Video &#8211; Video Boundary\n<ul class=\"wp-block-list\">\n<li>Users can now define the cameras\u2019 capture range on the Dashboard &gt; Settings. With Auto\/Multi-focus framing, the cameras will only capture individuals within the defined circumferential zone of the device&#8217;s cameras.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Modified<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>ME Factory Reset\n<ul class=\"wp-block-list\">\n<li>For devices with dual buttons behind the screen, long-press the top button for more than 10 seconds to initiate a factory reset.<\/li>\n\n\n\n<li>For devices with a single button behind the screen, insert a pin into the reset hole and hold it for more than 10 seconds to initiate a factory reset.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Refine screen flicker issue.\n<ul class=\"wp-block-list\">\n<li>Only enable this if you are experiencing a screen flickering issue. Enable this to address the issue. It requires a restart of the meeting to take effect. This will ensure a smoother and more stable visual experience.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Resolved<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Resolved the issue of ZR app upgrade failure via Zoom Portal when users are connected to a proxy network<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Known Issue<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>When the Video Boundary feature is enabled, the screen may appear to jump when people are positioned near the defined distance edge.<\/li>\n\n\n\n<li>When Inclusiview is enabled, color balance, image overlap, and misalignment issues with the camera stitching may occur.<\/li>\n\n\n\n<li>The screen may occasionally flash green during a meeting<\/li>\n\n\n\n<li>When multiple people are on the conference screen with Inclusiview enabled, the top of the screen may occasionally flash a red stripe<\/li>\n\n\n\n<li>The video output may occasionally be disabled, and the camera switch may be grayed out. Current workaround: Restart the device.<br>Zoom Rooms: 5.14.5.2936<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>New Modified Resolved Known Issue<\/p>\n","protected":false},"author":0,"template":"","kb_type":[390],"kb_category":[446],"kb_product":[405,406],"class_list":["post-33790","kb_article","type-kb_article","status-publish","hentry","kb_category-me-me-pro-whats-new","post","without-featured-image"],"acf":[],"wpml":null,"_links":{"self":[{"href":"https:\/\/www.dten.dev\/zh-hans\/wp-json\/wp\/v2\/kb_article\/33790","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.dten.dev\/zh-hans\/wp-json\/wp\/v2\/kb_article"}],"about":[{"href":"https:\/\/www.dten.dev\/zh-hans\/wp-json\/wp\/v2\/types\/kb_article"}],"version-history":[{"count":1,"href":"https:\/\/www.dten.dev\/zh-hans\/wp-json\/wp\/v2\/kb_article\/33790\/revisions"}],"predecessor-version":[{"id":34718,"href":"https:\/\/www.dten.dev\/zh-hans\/wp-json\/wp\/v2\/kb_article\/33790\/revisions\/34718"}],"wp:attachment":[{"href":"https:\/\/www.dten.dev\/zh-hans\/wp-json\/wp\/v2\/media?parent=33790"}],"wp:term":[{"taxonomy":"kb_type","embeddable":true,"href":"https:\/\/www.dten.dev\/zh-hans\/wp-json\/wp\/v2\/kb_type?post=33790"},{"taxonomy":"kb_category","embeddable":true,"href":"https:\/\/www.dten.dev\/zh-hans\/wp-json\/wp\/v2\/kb_category?post=33790"},{"taxonomy":"kb_product","embeddable":true,"href":"https:\/\/www.dten.dev\/zh-hans\/wp-json\/wp\/v2\/kb_product?post=33790"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}