{"id":33310,"date":"2026-05-28T11:55:46","date_gmt":"2026-05-28T11:55:46","guid":{"rendered":"https:\/\/www.dten.dev\/help\/articles\/dten-d7x-windows-edition-d7x-dual-windows-3-8-5-october-21-2024\/"},"modified":"2026-10-28T04:07:44","modified_gmt":"2026-10-28T04:07:44","slug":"dten-d7x-windows-edition-d7x-dual-windows-3-8-5-october-21-2024","status":"publish","type":"kb_article","link":"https:\/\/www.dten.dev\/zh-hans\/help\/articles\/dten-d7x-windows-edition-d7x-dual-windows-3-8-5-october-21-2024\/","title":{"rendered":"DTEN D7X Windows Edition  &#038;  D7X Dual Windows &#8211; 3.8.5 &#8211; October 21, 2024"},"content":{"rendered":"\n<ul class=\"wp-block-list\">\n<li>DTEN D7X should be powered on and connected to a stable and open or Zoom-whitelisted network without a firewall (ethernet preferred). For information, <a href=\"https:\/\/support.zoom.us\/hc\/en-us\/articles\/201362683-Network-Firewall-or-Proxy-Server-Settings-for-Zoom\">click here<\/a><\/li>\n\n\n\n<li>Available on DTEN Orbit portal, then on Zoom portal approximately 5-7 days later<\/li>\n\n\n\n<li>The update will not start if the device is engaged in a meeting or calendar event.<\/li>\n\n\n\n<li>The update takes approximately 30-45 minutes; DTEN D7 will automatically restart.<\/li>\n\n\n\n<li>Do not disconnect or power off during the update.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">New<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Enhanced Security with Lock Device Dashboard<\/strong> \u2013 Users can now secure the device dashboard at both the tenant and individual device levels through DTEN Orbit, providing greater control and protection over configuration settings across multiple devices. <a href=\"\/help\/articles\/dten-lock-dashboard-for-d7x-55-75-windows\/\">Feature Guide<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Modified<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Smart Connect (BYOD) connection optimization- Optimized the enabling speed of Smart Connect<\/li>\n\n\n\n<li>Fix the issue where the user cannot enter sleep mode by pressing the Dashboard&#8217;s Sleep button when there is a scheduled meeting.<\/li>\n\n\n\n<li>Vue Pro optimization to address potential screen flickering issues.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Resolved<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Windows Account Selection Screen on Startup<\/strong>Upon powering on the device, it defaults to the Windows account selection screen instead of launching the Zoom main screen. The back buttons are unresponsive, and performing a factory reset does not resolve the issue<\/li>\n\n\n\n<li><strong>RS232 Command for Screen Resting Not Functioning in Digital Signage Mode<\/strong>When the device is in digital signage mode, sending the screen resting command via RS232 has no effect.<\/li>\n\n\n\n<li><strong>Microphone\/Camera Detection Issue After Reconnecting Device<\/strong>The microphone and camera are not detected when the device is returned online from an offline state. The peripherals must be recognized by powering off and on again.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Known Issue<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Zoom Rooms Interface Appears Briefly Before Powering Off in Deep Sleep Mode<\/strong>When the device enters Deep Sleep Mode, the Zoom Rooms interface may briefly appear after the device\u2019s countdown, before the device powers off.<\/li>\n\n\n\n<li><strong> Workaround:<\/strong> Power cycle the device to restore functionality.\n<ul class=\"wp-block-list\">\n<li><strong>Screen Not Waking Automatically During Office Hours in Sleep Mode<\/strong>In Sleep Mode, the device may not automatically wake and light up the screen during scheduled office hours. Additionally, it may not respond to touch inputs to wake the screen.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p>Zoom Rooms Version: 6.1.11<\/p>\n","protected":false},"excerpt":{"rendered":"<p>New Modified Resolved Known Issue Zoom Rooms Version: 6 &hellip;<\/p>\n","protected":false},"author":0,"template":"","kb_type":[390],"kb_category":[438],"kb_product":[395],"class_list":["post-33310","kb_article","type-kb_article","status-publish","hentry","kb_category-d7x-windows-edition","post","without-featured-image"],"acf":[],"wpml":null,"_links":{"self":[{"href":"https:\/\/www.dten.dev\/zh-hans\/wp-json\/wp\/v2\/kb_article\/33310","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.dten.dev\/zh-hans\/wp-json\/wp\/v2\/kb_article"}],"about":[{"href":"https:\/\/www.dten.dev\/zh-hans\/wp-json\/wp\/v2\/types\/kb_article"}],"version-history":[{"count":1,"href":"https:\/\/www.dten.dev\/zh-hans\/wp-json\/wp\/v2\/kb_article\/33310\/revisions"}],"predecessor-version":[{"id":34530,"href":"https:\/\/www.dten.dev\/zh-hans\/wp-json\/wp\/v2\/kb_article\/33310\/revisions\/34530"}],"wp:attachment":[{"href":"https:\/\/www.dten.dev\/zh-hans\/wp-json\/wp\/v2\/media?parent=33310"}],"wp:term":[{"taxonomy":"kb_type","embeddable":true,"href":"https:\/\/www.dten.dev\/zh-hans\/wp-json\/wp\/v2\/kb_type?post=33310"},{"taxonomy":"kb_category","embeddable":true,"href":"https:\/\/www.dten.dev\/zh-hans\/wp-json\/wp\/v2\/kb_category?post=33310"},{"taxonomy":"kb_product","embeddable":true,"href":"https:\/\/www.dten.dev\/zh-hans\/wp-json\/wp\/v2\/kb_product?post=33310"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}