{"id":34352,"date":"2026-05-30T08:51:13","date_gmt":"2026-05-30T08:51:13","guid":{"rendered":"https:\/\/www.dten.dev\/help\/articles\/how-to-configure-rs232-serial-port-unit-for-d7-series-2-and-d7x-windows\/"},"modified":"2026-10-28T04:09:17","modified_gmt":"2026-10-28T04:09:17","slug":"how-to-configure-rs232-serial-port-unit-for-d7-series-2-and-d7x-windows","status":"publish","type":"kb_article","link":"https:\/\/www.dten.dev\/ko\/help\/articles\/how-to-configure-rs232-serial-port-unit-for-d7-series-2-and-d7x-windows\/","title":{"rendered":"How to configure RS232 Serial Port Unit for\u00a0D7 Series 2 and D7X Windows"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">Prerequisites<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>D7X Windows Series All in One Zoom Room Appliance<\/li>\n\n\n\n<li>D7 Series All in One Zoom Room Appliance\n<ul class=\"wp-block-list\">\n<li>Models:\n<ul class=\"wp-block-list\">\n<li>DB50455 \u2013 55\u201d Display (Series 2)<\/li>\n\n\n\n<li>DB50475 \u2013 75\u201d Display<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Notes: Please note that these models (Series 2) have no DTEN logo light at the bottom, see below:<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p><strong>D7 55\u201d\/75\u201d Series 1<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2000\" height=\"1500\" src=\"https:\/\/www.dten.dev\/wp-content\/uploads\/2026\/05\/image-1780131031247-l4lkkm.png\" alt=\"DTEN_D7_55-1stgen.png\" class=\"wp-image-34353\" srcset=\"https:\/\/www.dten.dev\/wp-content\/uploads\/2026\/05\/image-1780131031247-l4lkkm.png 2000w, https:\/\/www.dten.dev\/wp-content\/uploads\/2026\/05\/image-1780131031247-l4lkkm-300x225.png 300w, https:\/\/www.dten.dev\/wp-content\/uploads\/2026\/05\/image-1780131031247-l4lkkm-1024x768.png 1024w, https:\/\/www.dten.dev\/wp-content\/uploads\/2026\/05\/image-1780131031247-l4lkkm-768x576.png 768w, https:\/\/www.dten.dev\/wp-content\/uploads\/2026\/05\/image-1780131031247-l4lkkm-1536x1152.png 1536w, https:\/\/www.dten.dev\/wp-content\/uploads\/2026\/05\/image-1780131031247-l4lkkm-1200x900.png 1200w, https:\/\/www.dten.dev\/wp-content\/uploads\/2026\/05\/image-1780131031247-l4lkkm-1400x1050.png 1400w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\" \/><\/figure>\n\n\n\n<p><strong>D7 55\u201d\/75\u201d Series 2<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2000\" height=\"1500\" src=\"https:\/\/www.dten.dev\/wp-content\/uploads\/2026\/05\/image-1780131031421-n0arws.png\" alt=\"DTEN_D7_55-2ndgen.png\" class=\"wp-image-34354\" srcset=\"https:\/\/www.dten.dev\/wp-content\/uploads\/2026\/05\/image-1780131031421-n0arws.png 2000w, https:\/\/www.dten.dev\/wp-content\/uploads\/2026\/05\/image-1780131031421-n0arws-300x225.png 300w, https:\/\/www.dten.dev\/wp-content\/uploads\/2026\/05\/image-1780131031421-n0arws-1024x768.png 1024w, https:\/\/www.dten.dev\/wp-content\/uploads\/2026\/05\/image-1780131031421-n0arws-768x576.png 768w, https:\/\/www.dten.dev\/wp-content\/uploads\/2026\/05\/image-1780131031421-n0arws-1536x1152.png 1536w, https:\/\/www.dten.dev\/wp-content\/uploads\/2026\/05\/image-1780131031421-n0arws-1200x900.png 1200w, https:\/\/www.dten.dev\/wp-content\/uploads\/2026\/05\/image-1780131031421-n0arws-1400x1050.png 1400w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Firmware version:\n<ul class=\"wp-block-list\">\n<li>2.5.0 and above for D7 Series 2<\/li>\n\n\n\n<li>Mininum firmware version for D7X-Windows<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>USB to RS-232 Adapter Cable or Dongle\n<ul class=\"wp-block-list\">\n<li>Prolific Technology PL2303 Chipset (All build versions under Windows 10 supported)<\/li>\n\n\n\n<li>The current driver installation package for PL2303 Chipset<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Setup &amp; Configuration Instructions<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Enter the Settings Screen in Zoom Rooms by selecting either the Settings button or Gear Icon located in the bottom right corner of the D7 Series display.<\/li>\n\n\n\n<li>Select the <strong>General Tab<\/strong> of the <strong>Settings<\/strong> dialog and select <strong>Windows Settings<\/strong>.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1627\" height=\"950\" src=\"https:\/\/www.dten.dev\/wp-content\/uploads\/2026\/05\/image-1780131031553-zqi0sr.png\" alt=\"2021-04-12_09-41-39.png\" class=\"wp-image-34355\" srcset=\"https:\/\/www.dten.dev\/wp-content\/uploads\/2026\/05\/image-1780131031553-zqi0sr.png 1627w, https:\/\/www.dten.dev\/wp-content\/uploads\/2026\/05\/image-1780131031553-zqi0sr-300x175.png 300w, https:\/\/www.dten.dev\/wp-content\/uploads\/2026\/05\/image-1780131031553-zqi0sr-1024x598.png 1024w, https:\/\/www.dten.dev\/wp-content\/uploads\/2026\/05\/image-1780131031553-zqi0sr-768x448.png 768w, https:\/\/www.dten.dev\/wp-content\/uploads\/2026\/05\/image-1780131031553-zqi0sr-1536x897.png 1536w, https:\/\/www.dten.dev\/wp-content\/uploads\/2026\/05\/image-1780131031553-zqi0sr-1200x701.png 1200w, https:\/\/www.dten.dev\/wp-content\/uploads\/2026\/05\/image-1780131031553-zqi0sr-1400x817.png 1400w\" sizes=\"auto, (max-width: 1627px) 100vw, 1627px\" \/><\/figure>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Enter the Zoom Rooms access code either <strong>0000<\/strong> or <strong>97979797<\/strong> (by default) in the popup dialog box and select Continue.<\/li>\n\n\n\n<li>Select the <strong>ZoomAdmin<\/strong> account from the two (2) accounts shown on the bottom left of the Windows Login screen.<\/li>\n\n\n\n<li>Login to the <strong>ZoomAdmin<\/strong> account using the ZoomAdmin password: <strong>Zoom1234<\/strong>.<\/li>\n\n\n\n<li>Download the current driver installation package from the attachments.<\/li>\n\n\n\n<li>Place the downloaded file on an external USB thumb drive.<\/li>\n\n\n\n<li>Plug the USB thumb drive into one (1) of the two (2) USB ports on the OPS PC located in the rear of the D7 Series display, and extract the zip file to the desktop.<\/li>\n\n\n\n<li>Open the extracted folder on the desktop and select the file labeled <strong>PL23XX-M_LogoDriver_Setup_v2xxxx.exe<\/strong>.<\/li>\n\n\n\n<li>Double click on the file labeled <strong>PL23XX-M_LogoDriver_Setup_v2xxxx.exe<\/strong> and follow the on-screen instructions to install.<\/li>\n\n\n\n<li>Once the installation has completed, reboot the OPS PC.<\/li>\n\n\n\n<li>Once the reboot has completed, repeat Steps 1 through 5 to log back into the ZoomAdmin account.<\/li>\n\n\n\n<li>From the <strong>Taskbar<\/strong> select the <strong>Search<\/strong> icon and search for <strong>Device Manager<\/strong>.<\/li>\n\n\n\n<li>Select and enter the Device<strong> Manager<\/strong>.<\/li>\n\n\n\n<li>Highlight and Select the Ports (COM &amp; LPT) settings.<\/li>\n\n\n\n<li>Select the <strong>Prolific USB &#8211; to Serial Comm Port (ComXX) <\/strong>driver from the drop-down list.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"267\" height=\"478\" src=\"https:\/\/www.dten.dev\/wp-content\/uploads\/2026\/05\/image-1780131031711-tjcv25.png\" alt=\"devicemanager.png\" class=\"wp-image-34356\" srcset=\"https:\/\/www.dten.dev\/wp-content\/uploads\/2026\/05\/image-1780131031711-tjcv25.png 267w, https:\/\/www.dten.dev\/wp-content\/uploads\/2026\/05\/image-1780131031711-tjcv25-168x300.png 168w\" sizes=\"auto, (max-width: 267px) 100vw, 267px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Double Click or Right Click and select <strong>Properties<\/strong> to open the Properties dialog box.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Parameter<\/strong><\/td><td><strong>Value<\/strong><\/td><\/tr><tr><td>Baud Rate:<\/td><td>115200<\/td><\/tr><tr><td>Data bits<\/td><td>8<\/td><\/tr><tr><td>Parity:<\/td><td>None<\/td><\/tr><tr><td>Stop Bits:<\/td><td>1<\/td><\/tr><tr><td>Flow Control:<\/td><td>None<\/td><\/tr><tr><td>Cable Type:<\/td><td>Straight<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Highlight the <strong>Port Settings <\/strong>tab and configure the Prolific USB driver settings.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"192\" height=\"44\" src=\"https:\/\/www.dten.dev\/wp-content\/uploads\/2026\/05\/image-1780131031828-6wykkk.png\" alt=\"DTEN_D7_Series_2_RS232_Manual.png\" class=\"wp-image-34357\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Once settings are selected press <strong>OK<\/strong>.<\/li>\n\n\n\n<li>Reboot the OPS PC.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">RS232 Pinout<\/h3>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"251\" src=\"https:\/\/www.dten.dev\/wp-content\/uploads\/2026\/05\/image-1780131031944-cdy3m8.jpeg\" alt=\"image4.jpg\" class=\"wp-image-34358\" srcset=\"https:\/\/www.dten.dev\/wp-content\/uploads\/2026\/05\/image-1780131031944-cdy3m8.jpeg 800w, https:\/\/www.dten.dev\/wp-content\/uploads\/2026\/05\/image-1780131031944-cdy3m8-300x94.jpeg 300w, https:\/\/www.dten.dev\/wp-content\/uploads\/2026\/05\/image-1780131031944-cdy3m8-768x241.jpeg 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/figure>\n\n\n\n<p><strong>Pins 2 (TX), 3 (RX), and 5 (GND)<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">RS232 Commands<\/h3>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Command<\/strong><\/td><td><strong>Send<\/strong><\/td><td><strong>Receive<\/strong><\/td><\/tr><tr><td colspan=\"3\"><strong>POWER COMMANDS<\/strong><\/td><\/tr><tr><td>Wake<\/td><td>BB A2 C3 4E 6C 8F 01<\/td><td>N\/A<\/td><\/tr><tr><td>Sleep<\/td><td>BB A2 C3 4E 6C 8F 00<\/td><td>N\/A<\/td><\/tr><tr><td>*Power Off<\/td><td>99 01 05 01 FA AA<\/td><td>N\/A<\/td><\/tr><tr><td colspan=\"3\"><strong>SOURCE COMMANDS<\/strong><\/td><\/tr><tr><td>Input PC<\/td><td>FE 60 00 24 00 AA<\/td><td>N\/A<\/td><\/tr><tr><td>Input HDMI<\/td><td>FE 60 00 23 00 AA<\/td><td>N\/A<\/td><\/tr><tr><td colspan=\"3\"><strong>VOLUME COMMANDS<\/strong><\/td><\/tr><tr><td>Volume Level<\/td><td>99 0A FA 11 00<\/td><td>99 0A FA 11 XX<br>(XX Represents the Current Volume Level\uff09<\/td><\/tr><tr><td>Volume Up<\/td><td>99 01 17 01 E8 AA<\/td><td>N\/A<\/td><\/tr><tr><td>Volume Down<\/td><td>99 01 18 01 E7 AA<\/td><td>N\/A<\/td><\/tr><tr><td>Mute (Toggle)<\/td><td>99 01 02 01 FD AA<\/td><td>N\/A<\/td><\/tr><tr><td colspan=\"3\"><strong>STATUS COMMANDS<\/strong><\/td><\/tr><tr><td rowspan=\"2\">Current Source<\/td><td rowspan=\"2\">99 0A FA 12 00<\/td><td>99 0A FA 12 01 (PC)<\/td><\/tr><tr><td>99 0A FA 12 02\uff08HDMI\uff09<\/td><\/tr><tr><td>Current Status<\/td><td>99 0A FA 10 00<\/td><td>99 0A FA 10 01<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>*Note the Power Off command turns off the display and OPS PC. The display will have to be powered on<br>via its physical Power on button on the display\u2019s rear.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Recommended USB to RS-232 Adapter Cables or Dongles<\/h3>\n\n\n\n<h4 class=\"wp-block-heading\">Female Cables<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.amazon.com\/gp\/product\/B081VF4NNK\/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&amp;psc=1\">6.6\u2019 USB-A to RS232 Female Cable<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.amazon.com\/gp\/product\/B0769DVQM1\/ref=ppx_yo_dt_b_asin_title_o01_s00?ie=UTF8&amp;psc=1\">6.6\u2019 USB-A to RS232 Female Cable<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.amazon.com\/gp\/product\/B00VBOCUIO\/ref=ppx_yo_dt_b_asin_title_o01_s01?ie=UTF8&amp;psc=1\">6.6\u2019 USB-A to RS232 Female Cable<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.amazon.com\/gp\/product\/B0769F4R31\/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&amp;psc=1\">USB-A to Female RS232 Adapter<\/a><\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Male Cables<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>3.3\u2019 USB-A to RS232 Male Cable<\/li>\n\n\n\n<li>6\u2019 USB-A to RS232 Male Cable<\/li>\n\n\n\n<li><a href=\"https:\/\/www.amazon.com\/dp\/B00XIWAUZW\/ref=twister_B083FKCVJF?_encoding=UTF8&amp;psc=1\">6\u2019 USB-A to RS232 Male Cable<\/a><\/li>\n<\/ul>\n\n\n\n<p>If you have additional questions or need to contact DTEN Support, please refer to this DTEN Knowledge Base article for more details: <a href=\"\/help\/articles\/how-to-contact-dten-for-support\/\">HERE<\/a>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">Attachments<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.dten.dev\/wp-content\/uploads\/2026\/05\/PL23XX_Prolific_DriverInstaller_v4300.zip\" target=\"_blank\" rel=\"noreferrer noopener\">PL23XX_Prolific_DriverInstaller_v4300.zip<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.dten.dev\/wp-content\/uploads\/2026\/05\/PL-2303HX_product_brochure_011706.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">PL-2303HX_product_brochure_011706.pdf<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Prerequisites D7 55\u201d\/75\u201d Series 1 D7 55\u201d\/75\u201d Series 2 Setup &amp; Configuration Instructions Parameter Value Baud Rate: 115200 Data bits 8 Parity: None Stop Bits: 1 Flow Control: None Cable Type: Straight RS232 Pinout Pins 2 (TX), 3 (RX), and 5 (GND) RS232 Commands Command Send Receive POWER COMMANDS Wake BB A2 C3 4E 6C &hellip;<\/p>\n","protected":false},"author":0,"template":"","kb_type":[388],"kb_category":[423],"kb_product":[403],"class_list":["post-34352","kb_article","type-kb_article","status-publish","hentry","kb_category-legacy-products","post","without-featured-image"],"acf":[],"wpml":null,"_links":{"self":[{"href":"https:\/\/www.dten.dev\/ko\/wp-json\/wp\/v2\/kb_article\/34352","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.dten.dev\/ko\/wp-json\/wp\/v2\/kb_article"}],"about":[{"href":"https:\/\/www.dten.dev\/ko\/wp-json\/wp\/v2\/types\/kb_article"}],"version-history":[{"count":1,"href":"https:\/\/www.dten.dev\/ko\/wp-json\/wp\/v2\/kb_article\/34352\/revisions"}],"predecessor-version":[{"id":34907,"href":"https:\/\/www.dten.dev\/ko\/wp-json\/wp\/v2\/kb_article\/34352\/revisions\/34907"}],"wp:attachment":[{"href":"https:\/\/www.dten.dev\/ko\/wp-json\/wp\/v2\/media?parent=34352"}],"wp:term":[{"taxonomy":"kb_type","embeddable":true,"href":"https:\/\/www.dten.dev\/ko\/wp-json\/wp\/v2\/kb_type?post=34352"},{"taxonomy":"kb_category","embeddable":true,"href":"https:\/\/www.dten.dev\/ko\/wp-json\/wp\/v2\/kb_category?post=34352"},{"taxonomy":"kb_product","embeddable":true,"href":"https:\/\/www.dten.dev\/ko\/wp-json\/wp\/v2\/kb_product?post=34352"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}