{"id":33826,"date":"2026-05-28T11:58:40","date_gmt":"2026-05-28T11:58:40","guid":{"rendered":"https:\/\/www.dten.dev\/help\/articles\/dten-d7-55-v2-and-75-2-11-5-july-15-2024\/"},"modified":"2026-10-28T03:49:10","modified_gmt":"2026-10-28T03:49:10","slug":"dten-d7-55-v2-and-75-2-11-5-july-15-2024","status":"publish","type":"kb_article","link":"https:\/\/www.dten.dev\/ko\/help\/articles\/dten-d7-55-v2-and-75-2-11-5-july-15-2024\/","title":{"rendered":"DTEN D7 55&#8243; v2 and 75\u201d &#8211; 2.11.5 &#8211;  July 15, 2024"},"content":{"rendered":"\n<ul class=\"wp-block-list\">\n<li>Available on DTEN Orbit portal, then on Zoom portal approximately 5-7 days later<\/li>\n\n\n\n<li>DTEN D7 55&#8243; v2 and 75\u201d should be powered on and connected to a stable and open or Zoom whitelisted network without a firewall (ethernet preferred). For information, <a href=\"https:\/\/support.zoom.us\/hc\/en-us\/articles\/201362683-Network-Firewall-or-Proxy-Server-Settings-for-Zoom\">click here<\/a><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Available on DTEN Orbit portal, then on Zoom portal approximately 5-7 days later<\/li>\n\n\n\n<li>The update will not start if the device is engaged in a meeting or calendar event.<\/li>\n\n\n\n<li>The update takes approximately 30-45 minutes; DTEN D7 will automatically restart.<\/li>\n\n\n\n<li>Do not disconnect or power off during the update.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">New<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>N\/A<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Modified<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Optimize the issue of being unable to turn off the screen in the dashboard during a busy state.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Resolved<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Resolved the issue where, after upgrading to version 2.11.0, the device remained on the dashboard interface in the morning when arriving at the office despite turning off the power-saving switch. Manual switching to the Zoom Room main interface is no longer required.<\/li>\n\n\n\n<li>Resolved the issue of inconsistency in the firmware version display. The firmware version now correctly appears as 2.11.0 in both Zoom Settings and the menu-help page.<\/li>\n\n\n\n<li>Resolved the issue where the device prompted the error message &#8220;C:\\DTEN\\DTENserver\\TouchHolk.dll during operation.<\/li>\n\n\n\n<li>Resolved the issue where certain devices in the same office and on the same network would go offline in batches, while others remained online. All devices now maintain a consistent online status.<\/li>\n\n\n\n<li>Minor bug fixes.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Known Issue<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>N\/A<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>New Modified Resolved Known Issue<\/p>\n","protected":false},"author":0,"template":"","kb_type":[390],"kb_category":[445],"kb_product":[403],"class_list":["post-33826","kb_article","type-kb_article","status-publish","hentry","kb_category-d7","post","without-featured-image"],"acf":[],"wpml":null,"_links":{"self":[{"href":"https:\/\/www.dten.dev\/ko\/wp-json\/wp\/v2\/kb_article\/33826","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.dten.dev\/ko\/wp-json\/wp\/v2\/kb_article"}],"about":[{"href":"https:\/\/www.dten.dev\/ko\/wp-json\/wp\/v2\/types\/kb_article"}],"version-history":[{"count":1,"href":"https:\/\/www.dten.dev\/ko\/wp-json\/wp\/v2\/kb_article\/33826\/revisions"}],"predecessor-version":[{"id":34734,"href":"https:\/\/www.dten.dev\/ko\/wp-json\/wp\/v2\/kb_article\/33826\/revisions\/34734"}],"wp:attachment":[{"href":"https:\/\/www.dten.dev\/ko\/wp-json\/wp\/v2\/media?parent=33826"}],"wp:term":[{"taxonomy":"kb_type","embeddable":true,"href":"https:\/\/www.dten.dev\/ko\/wp-json\/wp\/v2\/kb_type?post=33826"},{"taxonomy":"kb_category","embeddable":true,"href":"https:\/\/www.dten.dev\/ko\/wp-json\/wp\/v2\/kb_category?post=33826"},{"taxonomy":"kb_product","embeddable":true,"href":"https:\/\/www.dten.dev\/ko\/wp-json\/wp\/v2\/kb_product?post=33826"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}