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Results for “Factory reset” · 6 items
How-to DTEN GO

DTEN GO and MATE Factory Reset

About Factory Reset A factory reset can be performed on both DTEN Go and DTEN Mate at the same time or just the DTEN Mate alone. If you reset the DTEN Go,…

Release Notes DTEN GO · DTEN Mate

DTEN GO with Mate, Mate (PoE) (ZR), DTEN Mate (WiFi) Release 1.13.5 – May 14, 2024

Version 1.13.5 Update Requirements Available on DTEN Orbit portal, then on Zoom portal approximately 5-7 days later. The DTEN Go should be powered on and connected to a stable and open or…

Troubleshooting DTEN GO

DTEN GO with DTEN Mate – Zoom Room App v5.11.0 Critical Camera Issues

Overview IMPORTANT! Please be advised and take immediate action (as recommended further below): It has been determined that the new Zoom Room App version 5.11.0 update, released by Zoom on June 26,…

Release Notes ONboard

DTEN ONboard Release 0.5.1 – August 3, 2022

Version Update Requirements Available on Zoom and DTEN Orbit Portals DTEN ONboard is powered on and connected to a stable network without a firewall (ethernet preferred). For more information, click here Once…

Release Notes DTEN GO · DTEN Mate

DTEN GO with Mate, Mate (PoE) (ZR), DTEN Mate (WiFi) Release 1.13.0 – December 18, 2023

Version 1.13.0 Update Requirements Available on DTEN Orbit portal, then on Zoom portal approximately 5-7 days later The DTEN Go should be powered on and connected to a stable and open or…

Release Notes DTEN GO · DTEN Mate

DTEN GO with Mate, Mate (PoE) (ZR), DTEN Mate (WiFi) Release 1.13.6 – July 23, 2024

Version 1.13.6 Update Requirements Available on DTEN Orbit portal, then on Zoom portal approximately 5-7 days later. The DTEN Go should be powered on and connected to a stable and open or…

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