DTEN GO and MATE Factory Reset
About Factory Reset A factory reset can be performed on both DTEN Go and DTEN Mate at the same time or just the DTEN Mate alone. If you reset the DTEN Go,…
Zoom for Home – DTEN ME 27” Release 1.5.4 – April 11, 2021
Requirements _____________________________________________________________________________________ Available on DTEN Orbit portal, then on Zoom portal after 4-7 days DTEN ME should be powered on and connected to a stable or open Zoom whitelisted network without a…
DTEN GO with Mate, Mate (PoE) (ZR), DTEN Mate (WiFi) Release 1.13.5 – May 14, 2024
Version 1.13.5 Update Requirements Available on DTEN Orbit portal, then on Zoom portal approximately 5-7 days later. The DTEN Go should be powered on and connected to a stable and open or…
DTEN – How to Disable Sleep Mode in DTEN ME & DTEN ME Pro Systems
Overview This article will provide instructions on how to disable the sleep mode in DTEN ME and DTEN ME Pro systems. Supporting Products DTEN ME Pro DTEN ME Solution: Please follow the…
DTEN GO with DTEN Mate – Zoom Room App v5.11.0 Critical Camera Issues
Overview IMPORTANT! Please be advised and take immediate action (as recommended further below): It has been determined that the new Zoom Room App version 5.11.0 update, released by Zoom on June 26,…
Zoom for Home – DTEN ME 27” Release 1.9.2 – October 18, 2021
Available on DTEN Orbit portal, then on Zoom portal after 4-7 days DTEN ME should be powered on and connected to a stable or open Zoom whitelisted network without a firewall (ethernet…
Zoom for Home – DTEN ME, ME Pro 27” Release 1.17.0 – July 24, 2023
Available on DTEN Orbit portal, then on Zoom portal after 4-7 days DTEN ME should be powered on and connected to a stable or open Zoom whitelisted network without a firewall (ethernet…
DTEN GO with Mate, Mate (PoE) (ZR), DTEN Mate (WiFi) Release 1.13.0 – December 18, 2023
Version 1.13.0 Update Requirements Available on DTEN Orbit portal, then on Zoom portal approximately 5-7 days later The DTEN Go should be powered on and connected to a stable and open or…
Zoom for Home DTEN ME 27” Release 1.1.0 – October 9, 2020
Version 1.1.0 Update Requirements Connection to an open network or Zoom whitelisted network. For information, click here Zoom for Home DTEN ME is powered on and connected to a stable network (Ethernet…
DTEN GO with Mate, Mate (PoE) (ZR), DTEN Mate (WiFi) Release 1.13.6 – July 23, 2024
Version 1.13.6 Update Requirements Available on DTEN Orbit portal, then on Zoom portal approximately 5-7 days later. The DTEN Go should be powered on and connected to a stable and open or…