DTEN – How to Force a Factory Reset on DTEN Mate
Overview This article provides instructions on how to perform a forced factory reset when the DTEN Mate device is unresponsive. Supporting Products DTEN Mate (WiFi & PoE) Solution: How to Perform a…
How to Factory Reset DTEN Mate
Overview This document outlines the procedures for factory resetting the DTEN Mate device. You may select the method based on your specific requirements. How to Factory Reset DTEN Mate? Method 1: The…
DTEN GO with Mate, Mate (PoE) (ZR), DTEN Mate (WiFi) Release 1.13.5 – May 14, 2024
Version 1.13.5 Update Requirements Available on DTEN Orbit portal, then on Zoom portal approximately 5-7 days later. The DTEN Go should be powered on and connected to a stable and open or…
D7X 27 Release 2.0.14–(December 8, 2025)
New N/A Pilot Program N/A Modified N/A Resolved N/A Known Issue D7X 27 will restart once connected to a laptop through the USB-C port during a meeting if your Zoom Account is…
DTEN GO with Mate, Mate (PoE) (ZR), DTEN Mate (WiFi) Release 1.13.0 – December 18, 2023
Version 1.13.0 Update Requirements Available on DTEN Orbit portal, then on Zoom portal approximately 5-7 days later The DTEN Go should be powered on and connected to a stable and open or…
DTEN GO with Mate, Mate (PoE) (ZR), DTEN Mate (WiFi) Release 1.13.6 – July 23, 2024
Version 1.13.6 Update Requirements Available on DTEN Orbit portal, then on Zoom portal approximately 5-7 days later. The DTEN Go should be powered on and connected to a stable and open or…