DTEN D7X Android and DTEN Bar Factory Reset in MS Teams
Overview This article will provide instructions on how to perform a factory reset in the DTEN D7X Android systems and the DTEN Bar. Supporting Product D7X Android DTEN Bar Prerequisite D7X Android…
DTEN GO and MATE Factory Reset
About Factory Reset A factory reset can be performed on both DTEN Go and DTEN Mate at the same time or just the DTEN Mate alone. If you reset the DTEN Go,…
DTEN D7X Android – How to Perform a Forced Factory Reset
Overview Your DTEN D7X Android device is unresponsive or experiencing system malfunctions. This article will provide instructions on how to perform a forced factory reset to the DTEN D7X Android device. Supporting…
How to Factory Reset a DTEN D7X Windows Device
Overview This document outlines the procedures to factory reset the DTEN D7X Windows device. Two distinct methods are detailed: the On-Device Reset, a software-driven process accessible from within the system settings for…
DTEN GO with Mate, Mate (PoE) (ZR), DTEN Mate (WiFi) Release 1.13.5 – May 14, 2024
Version 1.13.5 Update Requirements Available on DTEN Orbit portal, then on Zoom portal approximately 5-7 days later. The DTEN Go should be powered on and connected to a stable and open or…
New Out of Box Experience of DTEN Android Devices
New Out of Box Experience of DTEN Android Devices Overview The new Out of Box Experience (OOBE) for DTEN Android products offers significant improvements over the previous version, enhancing user experience. This…
DTEN – Enable Windows update Steps for D7X and D7 Systems
Overview This article will provide instructions on how to overcome issues with Windows Update being disabled or not functioning properly on DTEN systems with Windows operating systems. This can prevent the installation…
DTEN D7X Windows – Windows Setup ZoomAdmin Account to Auto-Login
Overview Customers may encounter issues with setting up their ZoomAdmin account to automatically log in to Windows. This functionality is essential for ensuring seamless access to Zoom Rooms without needing to enter…
DTEN GO with DTEN Mate – Zoom Room App v5.11.0 Critical Camera Issues
Overview IMPORTANT! Please be advised and take immediate action (as recommended further below): It has been determined that the new Zoom Room App version 5.11.0 update, released by Zoom on June 26,…
DTEN D7X Android with Mate Pairing and Configuration
DTEN D7X Android with Mate Pairing and Configuration Overview DTEN solution enables seamless pairing and remote control between Mate and D7X Android, enhancing the meeting experience for Zoom and Teams. Users can…