‹ Back to Help Center
Results for “Factory reset” · 7 items
How-to DTEN Mate

DTEN – How to Force a Factory Reset on DTEN Mate

Overview This article provides instructions on how to perform a forced factory reset when the DTEN Mate device is unresponsive. Supporting Products DTEN Mate (WiFi & PoE) Solution: How to Perform a…

How-to DTEN Mate Updated 7월 13, 2026

How to Factory Reset DTEN Mate

Overview This document outlines the procedures for factory resetting the DTEN Mate device. You may select the method based on your specific requirements. How to Factory Reset DTEN Mate? Method 1: The…

How-to D7

Resetting a DTEN Windows (D7/D7X-W) Device to Factory Defaults

Applies to: DTEN Windows devices (D7, D7X-Windows) This guide explains how to reset your DTEN Windows device to factory settings using a wired USB keyboard. Before You Begin You will need a…

Release Notes DTEN GO · DTEN Mate

DTEN GO with Mate, Mate (PoE) (ZR), DTEN Mate (WiFi) Release 1.13.5 – May 14, 2024

Version 1.13.5 Update Requirements Available on DTEN Orbit portal, then on Zoom portal approximately 5-7 days later. The DTEN Go should be powered on and connected to a stable and open or…

How-to D7 Updated 7월 13, 2026

How to Lock the Dashboard on DTEN D7X (Windows) and D7 Series 2

Overview The Lock Dashboard is a security feature engineered to safeguard device configurations from unauthorized changes, ensuring stable and reliable performance. Once optimized by an administrator, device settings can sometimes be altered…

Release Notes DTEN GO · DTEN Mate

DTEN GO with Mate, Mate (PoE) (ZR), DTEN Mate (WiFi) Release 1.13.0 – December 18, 2023

Version 1.13.0 Update Requirements Available on DTEN Orbit portal, then on Zoom portal approximately 5-7 days later The DTEN Go should be powered on and connected to a stable and open or…

Release Notes DTEN GO · DTEN Mate

DTEN GO with Mate, Mate (PoE) (ZR), DTEN Mate (WiFi) Release 1.13.6 – July 23, 2024

Version 1.13.6 Update Requirements Available on DTEN Orbit portal, then on Zoom portal approximately 5-7 days later. The DTEN Go should be powered on and connected to a stable and open or…

Didn't find it? Support can look at your device directly. Contact Support