DTEN Mate PoE/WiFi Release (ZR/MTRA) 2.1.4 – May 16, 2024

Version 2.1.4 Update Requirements

• Release sequence:
  • Immediately at GA: Available on Teams Admin Center.
  • 2-3 Business Days After GA: Available on Orbit.
  • 7-10 Business Days After GA: Available through Zoom Device Management and OOBE update for un-deployed devices.
• The DTEN device(s) should be powered on and connected to a stable and open or Zoom whitelisted network without a firewall (ethernet preferred). For information, click here
• The update will not start if the device is engaged in a meeting or calendar event
• The update takes approximately 30-45 minutes and will automatically restart
  • Do not disconnect or power off during the update

New Feature

• N/A

Modified

• N/A

Resolved

• Minor bugs fixes
• Resolved the issue that Mate PoE was unable to connect Wi-Fi after the Ethernet disconnection.

Known Issues

• Mate may experience a loss of touch functionality or display a black screen under certain circumstances. Rebooting Mate could fix the issue.
• The Mate screen may flash for a second when it is connected to the power in a rare chance. It will be automatically recovered.

Zoom Rooms Version: 5.17.2

MTRA Version: 1449/1.0.96.2023060802

**DTEN Bar: 1.1.2